Shipping policy

**Shipping Policy **

Processing & Shipping Times

Orders are processed within 24-48 hours on business days (Monday-Friday, excluding holidays).

Estimated delivery times:

 United States: 7-10 business days

 Canada: 7-10 business days

Europe: 7-14 business days

United Kingdom: 7 - 10 business days 

Other Countries: 10-20 business days

 

Shipping Costs

  • Free shipping on orders over $50/£40

  • Standard shipping rates apply for orders below this threshold.

Shipping Carriers

We work with USPS, FedEx, DHL, and local carriers to ensure fast and reliable delivery.

Lost or Delayed Packages

📦 We are not responsible for delays caused by customs, carrier issues, or incorrect addresses provided by the customer.
📩 If your package has not arrived within 30 days, please contact us at allurecrystal.team@gmail.com

Order Tracking

Once your order ships, you will receive a tracking number via email.

Damaged or Missing Items

If your package arrives damaged or is missing items, please contact us within 14 days of delivery at allurecrystal.team@gmail.com with photos of the damaged product.